At Zucca The Lounge, we respect your privacy and are committed to protecting the personal information you provide when you interact with our website, make a reservation, contact us or use our online services.
This Privacy Policy explains what information we may collect, how we use it and how we protect it.
1. Information We Collect
When you use our website, we may collect information such as:
- Name
- Phone number
- Email address
- Number of guests
- Preferred date and time
- Preferred Zucca location
- Reservation or enquiry details
- Information you voluntarily provide through contact forms
- Technical information such as browser type, device information and website usage data
We only request information that is reasonably necessary to provide our services.
2. How We Use Your Information
The information you provide may be used to:
- Process and manage table reservations
- Contact you regarding your reservation
- Respond to enquiries and requests
- Confirm, modify or cancel reservations
- Provide information about our services
- Improve our website and customer experience
- Communicate important updates relating to your booking
- Prevent misuse, fraud or unauthorized activity
We do not use your personal information for unrelated purposes without appropriate notice or consent where required by applicable law.
3. Reservation Information
When you submit a reservation request, the information provided may be shared with the relevant Zucca branch or service provider responsible for managing reservations so that your request can be processed.
Submitting a reservation request does not necessarily guarantee a table unless the reservation is confirmed by Zucca.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic and improve the overall user experience.
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Third-Party Services
Our website may use third-party services such as payment providers, reservation tools, analytics services, map services, social media platforms or other service providers.
These third parties may process information according to their own privacy policies and terms.
We encourage users to review the privacy policies of any third-party service they use through our website.
6. Data Security
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including reservation management, customer service, legal, accounting and operational requirements.
8. Your Choices
You may contact us if you wish to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Withdraw consent for certain communications
- Ask questions regarding how your information is used
Requests may be subject to applicable legal and operational requirements.
9. Children’s Privacy
Our website is not specifically directed at children. We do not knowingly request personal information from children for purposes unrelated to providing our services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or applicable requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
11. Contact Us
For questions regarding this Privacy Policy or the handling of your personal information, please contact Zucca The Lounge.
Zucca The Lounge
Kolkata, West Bengal, India
Southern Avenue: +91 88201 11999
Camac Street: +91 70033 6527