Welcome to the website of Zucca The Lounge.
By accessing or using this website, making a reservation, submitting an enquiry or using any service provided through the website, you agree to the following Terms & Conditions.
1. About Our Website
This website provides information about Zucca The Lounge, including our locations, food and beverage offerings, events, promotions, reservations and other services.
We aim to keep all information accurate and updated; however, menu items, prices, offers, timings, availability and services may change without prior notice.
2. Reservations
Reservation requests can be submitted through our website or through other channels provided by Zucca.
A reservation request is not considered confirmed until confirmation is provided by Zucca or the applicable reservation system.
We reserve the right to:
- Accept or decline reservation requests
- Change seating arrangements where necessary
- Allocate tables based on availability
- Request additional information for large groups or special occasions
- Apply specific conditions to special bookings or events
3. Arrival & Table Holding
Guests are requested to arrive at or around their confirmed reservation time.
Tables may not be held indefinitely for late arrivals. If you are running late, please contact the relevant Zucca branch as soon as possible.
For busy periods, weekends, special events or high-demand dates, additional reservation conditions may apply.
4. Cancellation
If you are unable to attend your reservation, we request that you inform the restaurant as early as possible.
For certain special events, large-group bookings or promotional reservations, Zucca may introduce separate cancellation or confirmation requirements.
Any applicable conditions will be communicated at the time of booking.
5. Large Groups & Celebrations
For birthdays, parties, corporate gatherings or larger groups, advance booking is recommended.
Special arrangements, minimum spends, decorations, seating requirements or other conditions may apply depending on the event and location.
Please contact the relevant branch before making arrangements.
6. Menu & Pricing
Menu items, ingredients, availability and prices may change without prior notice.
Prices displayed online may not always reflect temporary offers, taxes, service charges or location-specific pricing.
The final bill presented at the restaurant will be considered applicable.
7. Food Allergies & Dietary Requirements
Guests with food allergies, intolerances or specific dietary requirements should inform our staff before ordering.
While we make reasonable efforts to accommodate dietary requests, we cannot guarantee that our kitchen environment is completely free from particular allergens.
Guests should speak with our staff before placing an order if they have any serious food allergy.
8. Alcohol Policy
Zucca The Lounge does not serve alcohol.
Only permitted non-alcoholic beverages are available at our locations.
Guests must comply with all applicable laws and restaurant policies while visiting Zucca.
9. Behaviour & Safety
Guests are expected to behave respectfully towards staff, other guests and restaurant property.
Zucca reserves the right to refuse service or request a guest to leave the premises in cases involving abusive, threatening, disruptive, unsafe or inappropriate behaviour.
10. Personal Belongings
Guests are responsible for their personal belongings while visiting Zucca.
Zucca is not responsible for loss, theft or damage to personal items left unattended on the premises, except where liability cannot legally be excluded.
11. Website Content
All text, photographs, graphics, logos, branding and other content displayed on this website belong to Zucca The Lounge or are used with appropriate permission.
Content may not be copied, reproduced, modified or commercially used without prior written permission.
12. Third-Party Links
Our website may contain links to third-party websites, social media platforms, map services or other external services.
Zucca The Lounge is not responsible for the content, availability, privacy practices or policies of third-party websites.
13. Offers & Promotions
Promotional offers may be subject to specific terms, dates, availability, branch restrictions or eligibility requirements.
Unless specifically stated otherwise, offers cannot be combined with other promotions.
Zucca reserves the right to modify, suspend or withdraw an offer where necessary.
14. Website Availability
We aim to keep our website available and functioning properly but cannot guarantee uninterrupted access at all times.
The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances outside our control.
15. Changes to These Terms
Zucca The Lounge may update these Terms & Conditions from time to time.
The updated version will be published on this page and will become applicable from the stated effective date.
16. Contact
For reservation-related questions, please contact the relevant branch.
SOUTHERN AVENUE
P 264 C, Raja Basanta Roy Rd, Golpark, Hindustan Park, Keyatala, Kolkata, West Bengal – 700029
+91 88201 11999
CAMAC STREET
19B, Shakespeare Sarani, Kankaria Estates, Park Street Area, Kolkata, West Bengal – 700071
+91 70033 65270
Instagram: @zuccathecafelounge.kol
RESERVATION POLICY
BOOK YOUR TABLE. WE’LL HANDLE THE REST.
Reservations are subject to availability and confirmation.
When submitting a reservation request, please provide:
- Your name
- Contact number
- Preferred Zucca location
- Date
- Preferred time
- Number of guests
- Any special occasion or seating request
For birthdays, parties and larger groups, please contact the restaurant directly so our team can assist with your requirements.
Please note: submitting the online reservation form does not automatically guarantee a table. Your reservation is confirmed only after confirmation from Zucca or the applicable booking system.
For urgent or same-day reservations, we recommend calling the respective branch directly.